Standard Shipping - All Standard Shipping orders will ship via UPS or USPS. In general, orders weighing less than 1 lb. will go Priority Mail and heavier boxes will ship UPS Ground. Orders placed M-F before 4:00 PM Eastern Time will ship out the same day (except in cases where an item may be out of stock or order is pending verification)
APO/FPO Addresses - All packages which are sent to an APO/FPO addresses will ship via USPS. APO/FPO orders can take up to 2 months to be delivered. Please contact us via email or phone and reference the order number if your order takes longer than 2 months to arrive.

Guaranteed Shipments - Will be shipped via UPS, Saturdays and Sundays are not counted as business/working days) Shipping method is not guaranteed. Orders placed M-F before 4:00 PM Eastern Time will ship out the same day (except in cases where an item may be out of stock or order is pending verification)

** Guaranteed Shipments ** Please Read - (Guaranteed 3 Day, 2 Day and 1 Day) that do not arrive by the end of the day on the scheduled delivery date (due to carrier delays) may have a refund issued to reflect the service that was received. Refunds cannot be issued due to delays from unavailability of the recipient, acts of God, acts of public authority, riots, strikes, labor disputes, civil commotions, disruptions in air or ground transportation networks due to weather phenomena or natural disasters, or in the event that an ordered product is out of stock or has limited availability.

Shipment Tracking – We will sends an email with the tracking number for every order that is placed with a valid email address. If you have not provided an email address, you can simply call us at 305-822-9272.

Damaged Shipments - If you receive an item that has been damaged in shipping, please call or email us within 24 hours of receipt and we will initiate a UPS claim for the item.
Please hold on to the original packaging and packing material and if possible take pictures of the damaged area of the box and/or products. This will expidite the claim process. In most cases, UPS, will need to inspect the items. A UPS representative will contact you to set up a convenient time to inspect and pick up the package for return. If UPS does not come to inspect the package, or does not take it with them when they do come - please call us, and we will send you a UPS Return tag to send the damaged product back to us.

Returned or Not Accepted Packages - Packages will be returned to us by the carrier if they cannot be delivered due to incomplete or incorrect addresses, are not picked up from a UPS facility, or if the recipient refuses delivery. All packages returned to us for the above reasons can take up to 3 weeks to be processed. We may charge you a 15 % restocking fee at our discretion.

Freight Disclaimer
Receiving Your Shipment: Please be aware that it is the duty of the customer/consignee to accept delivery of freight goods consigned to them. The consignee must be present to receive the shipment at the time of delivery.
Inspecting Your Shipment: It is the consignee’s responsibility to inspect their shipment for damages before the UPS Freight driver leaves the delivery location. If the packaging shows any indication of damage, open it immediately to check the contents, and ask the driver to inspect the contents with you. If your shipment has been damaged, you (or the UPS Freight driver) must write a precise description of the damage on both your copy and UPS Freight's copy of the delivery receipt. Please call us so that we may start a damage claim with UPS Freight. Failure to inspect for damages at the time of delivery could result in any damage claim made thereafter being voided by UPS Freight.

Note: The consignee is not justified in refusing a damaged shipment unless the damage has made the goods totally worthless. In cases of partial damage or loss, the customer should accept the entire shipment and determine whether it can be repaired or retained with an allowance. The customer is responsible for any holding or shipping charges on a refused shipment that UPS Freight deems repairable.

Failure of the consignee to do so may result in a delayed delivery and possible holding of the goods by UPS Freight. If UPS Freight is unable to make delivery, storage charges for each day held will accrue. If held, these charges are the responsibility of the customer. In the event that neither UPS Freight nor MAK Performance are able to contact the customer to schedule a delivery, the goods will be returned to MAK Performance and the original and return shipping cost as well as any storage fees will be charged to the customer. A restock fee may be charged at MAK Performance at our discretion to cover any additional costs such as replacement packaging.

Please note that freight items are not returnable once shipped unless as a last resort if a shipment is in danger of becoming abandoned. In the case of a Refused Freight Shipment without damage, the customer will be responsible for the original shipping, shipping of the freight item back to us, and any storage fees if applicable. In addition, the customer may be charged a restocking fee at MAK Performance’s discretion based off of the individual situation and condition of the returning product and packaging. Replacement packaging needs to be special ordered so any replacement packaging for refused shipments must be covered by the customer.